The Theme

Industry 4.0 & Future of HR

Re-Aligning Workforce & Workplace for the Decade T20-T30


Changes are integral to every field and therefore, management of industry and business, especially its unique pillar viz. HR cannot stay aloof from them. Business ecosystem has been witnessing rapid and unpredictable transformation every now and then and it has deconstructed and metamorphosed, beyond imagination, the way HR has been managed for the purpose of business. The Industrial Revolution 4.0 (I 4.0), referred to as the current trend of automation and data exchange in manufacturing technologies and characterized by a fusion of technologies that is blurring the lines between the physical, digital and biological spheres, collectively known as cyber-physical systems is marked by emerging technology breakthroughs in a number of fields including robotics, artificial intelligence, cognitive computing, decentralized consensus and additive manufacturing. Industry 4.0 fosters modular structured 'smart factories' that would create a virtual copy of the physical world where cyber-physical systems would communicate and cooperate with each other and with human in real-time both internally and across organizational services offered and used by participants of the business value chain.

HumBot Organizations

This robotic automation process that is going to be rampant around the globe would be of much value and would serve as a source of positive impact on the workforce. Currently humans do a lot of work that is manual, rule- driven and highly transactional and repetitive. Machine learning and potential automation of routine tasks will free up time for humans to do the tasks that they have the best skills for, such as relationship management visualizing better outcomes for businesses, employees, customers and societies. The process of robots augmenting humans will lead to creation of new roles like Automation Architects, Bot Monitors, Bot Controllers, Bot Developers and Bot Orchestrators in the organization. It can also release precious human talent and resources and will enable them to visualize a better future, inspire teams, build a better work culture and so on. It can also transform processes and create a more a frictionless, flexible and fluid organization that can quickly, effectively, adapt to the rapid changes in the global economic environment. Thus, creation of an optimal HumBot (Human + Robot) organization can help achieve outcomes that were not possible by either humans alone or robots alone.

Future HR

The accelerated advance of digital technologies is driving sweeping transformations throughout workforces and workplace processes across a spectrum of industries and therefore, the forthcoming decade (2020-'30) is going to be the era of digital workforce that would transform the world of work. These changes will influence the human-work dynamic in significant and unexpected ways and the relationship between people and machines will be a constantly evolving association that will balance the benefits of automated processes and machine learning with human intelligence and emotions; future workforces will be shaped around this reality. So what's the take for HR? With predictions that, up to a quarter of jobs will be totally replaced by either robots or software in the next decade and when most of a company's workforce operates remotely or is made up of machines, who really needs HR anymore in the present form!



Researches contextualize the concept of AI by revealing that many companies are pondering upon how it is going to impact the day-to-day responsibilities of the HR sector and the implications of the amalgamation of AI with HR. AI is not here to steal jobs from those handling the HR department rather the development of AI has an aim to extend the existing capabilities of human beings and get the best out of them by saving a lot of precious time of workers and help ease out mediocre and mundane chores, thus saving on human energy and effort and thereby devoting the same to handle the strategic and value- added tasks more efficiently.

The real challenge for the forthcoming decade lies in augmenting the next-gen HR smart devises to simplify HR processes in a variety of functional tasks including talent sourcing, on boarding, engagement, learning and development, performance management, reward management and of the like.


Industry 4.0 & Future of HR

Re-Aligning Workforce & Workplace for the Decade T20-T30

Changes are integral to every field and therefore, management of industry and business, especially its unique pillar viz. HR cannot stay aloof from them. Business ecosystem has been witnessing rapid and unpredictable transformation every now and then and it has deconstructed and metamorphosed, beyond imagination, the way HR has been managed for the purpose of business.